Terms of service

TERMS OF SERVICE

Last updated: September 25, 2026

OVERVIEW

This website is operated by NOVAIR. Throughout the site, the terms “we,” “us,” and “our” refer to NOVAIR. NOVAIR offers this website, including all information, products, services, features, and tools available from this site to you, the user, conditioned upon your acceptance of these Terms of Service.

By accessing or using our website or purchasing products from NOVAIR, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or purchase products from us.

PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, dimensions, colors, pricing, and other information displayed on our website are accurate.

However, colors and the appearance of products may vary depending on your device, screen settings, lighting, photography, and other factors. Minor variations in appearance, dimensions, or finish may also occur.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

PRODUCT AVAILABILITY

Product availability may change at any time.

We reserve the right to limit quantities, discontinue products, or modify product availability without prior notice.

If a product you ordered becomes unavailable due to an inventory issue or other circumstance, we reserve the right to cancel the affected order and provide any refund required by applicable law.

PRICING

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, including errors caused by technical issues, typographical errors, or other mistakes.

If an order has been placed with an incorrect price due to an error, NOVAIR reserves the right to cancel the order and provide any refund required by applicable law.

ORDERS AND PAYMENT

By placing an order with NOVAIR, you represent that the information you provide is accurate and complete.

Orders are subject to acceptance and successful payment processing. An order confirmation does not necessarily guarantee that an order will be fulfilled.

We reserve the right to refuse, limit, or cancel an order for reasons including suspected fraud, unauthorized transactions, product availability, pricing errors, or other circumstances that may require cancellation.

You are responsible for reviewing your order information before completing your purchase.

FINAL SALE POLICY

All NOVAIR purchases are final sale.

We do not accept returns or exchanges for change of mind, incorrect size selection, personal preference, or other reasons unrelated to a defective or incorrectly fulfilled order.

Nothing in these Terms of Service limits any rights or remedies that cannot legally be excluded under applicable law.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

If you receive a damaged, defective, incorrect, or incomplete order, please contact us at contact@novair.shop.

Any available remedy will be handled in accordance with our Return and Refund Policy and applicable law.

SHIPPING

Shipping information, processing times, estimated delivery times, shipping rates, and other shipping conditions are described in our Shipping Policy.

NOVAIR is not responsible for shipping delays caused by carriers, weather, holidays, incorrect shipping information provided by the customer, or other circumstances outside of our control.

INTELLECTUAL PROPERTY

All content on the NOVAIR website, including but not limited to the NOVAIR name, logo, branding, product photographs, graphics, designs, text, images, videos, and other materials, is owned by or licensed to NOVAIR and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or use NOVAIR's content or branding without our prior written permission, except where permitted by law.

CUSTOMER REVIEWS AND CONTENT

If you submit reviews, photographs, comments, testimonials, or other content to NOVAIR, you represent that you have the right to provide that content and that it does not violate the rights of another person or applicable law.

By submitting content to NOVAIR, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, and distribute that content for purposes related to operating, promoting, and marketing NOVAIR.

We reserve the right to remove or decline to publish content that we believe violates these Terms of Service or is inappropriate, unlawful, misleading, or otherwise objectionable.

PROHIBITED USES

You may not use our website or services for unlawful purposes or in violation of these Terms of Service.

You may not use the website to:

• Engage in fraudulent or deceptive activity.
• Violate any applicable law or regulation.
• Attempt to gain unauthorized access to our website, systems, accounts, or data.
• Introduce viruses, malicious code, or other harmful technology.
• Scrape, copy, reproduce, or systematically collect website content without permission.
• Impersonate NOVAIR, its employees, representatives, or other users.
• Interfere with the security or operation of the website.
• Use the website to infringe upon the intellectual property or other rights of others.

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.

THIRD-PARTY SERVICES

Certain services or features used by NOVAIR may be provided by third-party companies, including payment processors, shipping providers, analytics providers, and other service providers.

Third-party services may have their own terms and privacy policies. NOVAIR is not responsible for the policies, practices, or performance of third-party services that are outside of our control.

DISCLAIMER

To the maximum extent permitted by applicable law, the NOVAIR website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or free of errors.

Nothing in these Terms of Service excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, NOVAIR and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of products from NOVAIR.

Our liability will be limited to the maximum extent permitted by applicable law.

INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless NOVAIR and its owners, employees, affiliates, service providers, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from your violation of these Terms of Service, misuse of the website, or violation of the rights of another person.

GOVERNING LAW

These Terms of Service and any agreements between you and NOVAIR will be governed by and interpreted in accordance with the laws of the State of Washington, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

DISPUTES

If you have a dispute or concern regarding NOVAIR or an order, please contact us first at contact@novair.shop so that we can attempt to resolve the matter.

Nothing in this section limits any rights you may have under applicable law.

CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page, and the “Last updated” date will be updated accordingly.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Return and Refund Policy, and Shipping Policy, constitute the agreement between you and NOVAIR regarding your use of our website and purchases from NOVAIR, except where additional terms apply.

CONTACT

If you have questions about these Terms of Service, please contact us at:

NOVAIR
contact@novair.shop